Paperticket vs. ServiceTitan
ServiceTitan is a large platform for residential and commercial trades, with dispatch, CRM, proposals, accounting, service agreements, payroll and reporting. It prices per technician through its sales team.
Paperticket is a much smaller tool: dispatch, equipment history, maintenance and billing handoff for shops with a handful of technicians, at a published price you can try without a sales call.
Stick with ServiceTitan if…
- You're growing a large operation and want one system for sales, marketing, payroll and reporting.
- You want a pricebook, memberships and commission tracking.
- You have someone who can own the setup and training.
Paperticket fits if…
- You're a small commercial shop and want dispatch, equipment history and maintenance without a large rollout.
- You want to see the price before talking to sales, and try it yourself.
- You'd rather keep your accounting where it is.
| Paperticket | ServiceTitan | |
|---|---|---|
| Price | US$149/month per company plus applicable sales tax, unlimited users | Not published. Per-technician pricing, on request |
| Trying it | 14-day free trial, no credit card, or the demo | Demo on request |
| Who it's for | Small commercial HVAC and refrigeration shops | Residential, commercial and construction contractors, small to enterprise |
| Scope | Dispatch, equipment history, maintenance agreements, billing handoff | Dispatch, CRM, proposals, accounting, service agreements, payroll, reporting |
| Invoicing | No. Billing handoff and CSV export | Yes, from the Starter tier |
Where ServiceTitan is stronger
Almost everywhere, in depth. ServiceTitan does sales, marketing, pricebooks, payroll and detailed reporting that Paperticket doesn't try to do. For a large or fast-growing contractor that wants one system for all of it, that depth is the point.
Where Paperticket is stronger
Size and simplicity. The price is published: US$149 a month plus applicable sales tax for the whole company. You can start a trial yourself, and your crew uses it in the browser on the phones they already carry. A small commercial shop gets the parts it uses every day (calls, equipment, maintenance, billing handoff) without paying for or learning the rest.
See it with sample data. The demo runs in your browser: no signup, no card.
Try the demo